Privacy Policy

Business Name: ULTRARE ENTERPRISE
Business Registration No.: 202203216008 (LA0049426-K)
Website: https://ultrare.co
Contact Email: honhuat@ultrare.co
Registered Address: 22 Jalan Keembong 10, Taman Johor Jaya, Johor Bahru, 81100 Johor, Malaysia
Office Address: 2, Jalan Canggih 6, Taman Perindustrian Cemerlang, 81800 Ulu Tiram, Johor Darul Ta’zim, Malaysia

ULTRARE ENTERPRISE (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage our digital marketing services.

1. Information We Collect
We may collect the following types of personal data:

Name, email address, phone number, and company details

Business-related information for service proposals

Information submitted via our contact forms, email, or direct communication

Analytics data from website visits (e.g., IP address, browser type, visit duration)

2. How We Use Your Information
We use your data for the following purposes:

To respond to your inquiries or service requests

To prepare quotations or service proposals

To deliver and manage marketing services

To send administrative communications (invoices, updates, reports)

To improve our website, services, and customer experience

We do not sell, rent, or trade your personal data to third parties.

3. Disclosure to Third Parties
We may disclose your data only when necessary:

To service providers or subcontractors bound by confidentiality agreements

To comply with legal obligations or law enforcement requests

To protect our rights or resolve disputes

4. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.

5. Data Retention
We retain your personal data for as long as it is necessary to fulfill the purposes outlined above, or as required by law or business needs.

6. Your Rights Under PDPA
Under Malaysia’s PDPA, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate or outdated data

Withdraw your consent to processing (where applicable)

To exercise these rights, please email us at honhuat@ultrare.co.

7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new Effective Date. Please review it regularly to stay informed.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

📧 Email: honhuat@ultrare.co
🏢 Office Address: 2, Jalan Canggih 6, Taman Perindustrian Cemerlang, 81800 Ulu Tiram, Johor Darul Ta’zim, Malaysia